Karen joined MHA after spending 3 ½ years with the City of London Corporation. Her role as Assistant Director of Barbican & Property Services included Asset Management, repairs and maintenance of 13 estates, both within the City and across other London boroughs, and responsibility for all new housing developments.
Prior to that, Karen worked for Oxford City Council, heading up Corporate Customer Contact and at Dacorum Borough Council as Head of Housing.
Karen is a Chartered Member of the Institute of Housing and holds an MSc in Public Management. She is currently completing an MSc in Building Surveying. Karen has achieved other qualifications in Accounting, IT Service Management, Project Management, general management and is a certified Assessor with the European Foundation for Quality Management (EFQM).